Shop and sell safely on Bostrobazar

Simple rules that keep millions of buyers and sellers protected every day.

For buyers

Always pay through Bostrobazar checkout — never send money directly via bKash, Nagad, or bank transfer to a seller you met on the platform.
Check the seller's badge, ratings, and reviews before buying high-value items.
Inspect your order at the time of delivery, especially for electronics and gold jewellery.
Use Cash on Delivery for your first purchase from a new seller if you're unsure.
Report any listing that looks too good to be true — our team reviews reports within 4 hours.

Only ship an item after Bostrobazar has confirmed payment on your dashboard.
Never share OTPs, your NID number, or bank/MFS PINs with anyone — our team will never ask for them.
Photograph the item and packaging before handing it to the courier. This protects you in case of a dispute.
Use the courier's tracking QR — it's the only proof of dispatch we accept for insurance claims.
Write accurate descriptions and mark any defects. Honest listings get 3× more repeat buyers.

The four most common tricks we see — and how to shut them down.

A classic scam. The moment you pay outside Bostrobazar, buyer protection is void. Always check out inside the app.

OTPs are for logging into your own account. Nobody — courier, seller, or 'support agent' — needs your OTP to complete a delivery.

We never call to ask for your password or PIN. Real support only replies through the in-app chat or from @bostrobazar.com emails.

Refuse the delivery, take a photo of the parcel, and open a dispute within 24 hours. You'll be refunded in full.

Seen something suspicious? Been scammed? Tell us — we act on every report.